Contract Form:
Terms & conditions:
Cut & Leave – Terms & Conditions
By approving this estimate or scheduling work, you acknowledge that you have read, understood, and agreed to the following terms.
• Tree work is inherently risky. We take every reasonable precaution to work safely and efficiently, but you acknowledge and accept the natural risks that come with tree removal and trimming.
• Tree removals, especially large ones, may cause some impact to your lawn or landscape such as divots, dents, or tracks from heavy equipment. We use plywood, controlled drop zones, and other precautions where practical, but some turf or cosmetic damage is common. We do not provide lawn repair or compensation for grass damage unless specifically agreed upon beforehand.
• Customers are responsible for moving or protecting items near the work area (lawn furniture, toys, trampolines, grills, potted plants, vehicles, trailers, etc.). We are not responsible for damage to personal property left in or near the work zone.
• Minor scuffs or scratches on roofs, gutters, siding, decks, or driveways may occur when working overhead. Small cosmetic imperfections are a normal risk of tree work and not covered by repair or replacement.
• We are not responsible for damage to surfaces or structures that are already in poor, brittle, or deteriorated condition such as cracked concrete, rotted fences, or loose siding.
• In the rare event of accidental property damage, Cut & Leave will assess and provide a reasonable repair or compensation based on the actual scope of the damage. Repairs will apply to the affected component only, not entire systems or structures. For example, if a chimney cap is knocked loose, we will repair or replace the cap, not the entire chimney.
• All damage concerns must be reported within 7 calendar days of job completion to be eligible for review.
• For safety reasons, all people and pets must remain indoors or at a safe distance during work. Cut & Leave is not responsible for injuries to anyone who enters the work zone during operations or who chooses to assist the crew. Any involvement is at your own risk.
• We are not responsible for work performed by subcontractors not hired directly by Cut & Leave (for example, a stump grinder you hire separately).
• The property owner (or authorized representative) must clearly mark the correct tree(s) or brush for removal or trimming, confirm the scope of work before work begins, notify neighbors if their property may be accessed, and ensure access to the work area is available. We recommend marking trees with ribbon, spray paint, or being present at the walkthrough. Cut & Leave is not liable for removal of unmarked or misidentified trees.
• Unless specifically included in your estimate, we do not cut logs into firewood-sized pieces, split or stack firewood, or rearrange brush after felling. Standard cuts are 2–4 ft logs and 5–15 ft brush sections depending on size and weight. Special cuts (for example, 16″) must be agreed upon in writing. Stump grinding, brush chipping, and firewood processing are available only if listed in your estimate.
• Work may require us to drive on grass, enter fenced areas, climb onto roofs, or access neighboring property. If temporary fence removal is required, we will reinstall sections, but older or brittle fencing may not return to its original condition. If trees overhang a neighbor’s property, please notify them in advance.
• Tree work near overhead or low-voltage lines (power, internet, cable, etc.) may require adjustments. We typically handle coordination with the power company. Customers are responsible for scheduling non-power utilities such as internet or cable. If utilities obstruct work and no arrangements were made, we may temporarily move or detach low-voltage lines at our discretion. We cannot guarantee perfect reattachment or uninterrupted service.
• Cut & Leave is not liable for cosmetic imperfections (crooked lines, missing clips), minor service disruptions, pre-existing utility damage, or indirect losses such as missed work or spoiled food due to outage. If you prefer zero disruption, please arrange a technician before service.
• Tree work is weather-dependent. Unsafe conditions such as high wind or heavy rain may require rescheduling. We will notify you promptly and find the soonest available date.
• Work will be performed as listed in the written estimate only. Changes, add-ons, or special requests must be approved and priced in writing before work begins. Verbal requests are not binding.
• All expectations, pricing, and scope of work must be in writing (text or email). Verbal conversations are not enforceable.
• We may take before/after photos for documentation, insurance, or promotional purposes. These photos help verify site conditions and the quality of work performed.
• Residential clients: Payment is due within 30 days of job completion. Late payments are subject to 1.5% monthly interest (18% annually).
• Commercial clients: Payment is due within 90 days.
• Split payments are available only if outlined in the estimate.
• Estimates are valid for 90 days.
• Cancellation: If Cut & Leave cancels, no fee applies. If you cancel after signing, a cancellation fee equal to the greater of 3% of the estimate or $250 may apply to cover preparation costs.
• Before we arrive, please:
– Pick up pet waste
– Move vehicles from the driveway
– Expect temporary driveway blockage
– Let us know about overhead lines or buried utilities
– Keep kids, pets, and yourself indoors during work hours
– Tarp flower beds or cover AC units near the work zone
– Notify neighbors if shared property may be accessed